Accounts & Settings
Registering
I'm getting an 'Email address already exists' error message when signing in.
What is the verification code?
How do I enter my verification code?
How do I register?
Signing In
I can't sign in. What should I do?
Why did I get an email with the subject 'Your Catawiki account was used on a new device'?
I haven't received the verification code to activate my account. Could you send it again?
I've lost my password and can't sign in. What can I do?
How to verify your identity with Secure Code?
Account settings
How do I delete my account?
How can I update my personal data?
How can I change my username?
Why do I need to update my profile to be able to sell?
My account has been hacked. What do I do now?
How to verify your identity with Secure Code?
Subscriptions & notifications
How can I make a lot a favourite?
How do I unsubscribe from the newsletter and emails?
How do I activate notifications via the app?
How can I follow an auction?
What are auction alerts?
Do I need to update my app to keep using Catawiki?
Still need help?
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