How do I contact an expert?

When will my submitted object be reviewed?

My object has been approved, but I do not agree with the expert's changes.

What is the role of experts at Catawiki?

Why has my object been rejected?

Can Catawiki provide an estimated value of a lot?

Can I set a minimum selling price (reserve price)?

Why is there a minimum expected item value for Catawiki auctions?

What determines the bidding start price for items with a reserve price?

Can I preview my lot before submitting?

Can I save and come back to an unfinished submission at a later stage?

Do I need to choose an auction when I submit a lot?

How many lots can be offered up for an auction?

I will be unavailable for a certain amount of time. Is it possible to set my lots to inactive during this period?

In which language should I submit my lot?

What should be considered when providing photos of the lot?

Will my submission go straight to auction?

How does the submission process work?

Can I edit my item once it's submitted if I made a mistake?

Can I offer a buy now option for my objects?

How to submit multiple (bulk) objects at once

When and how can I set correct shipping costs?

Can I adjust the reserve price for something I’m selling?

Remove an object that’s been accepted for auction

Can I change the description of an item I have offered for auction?

How do I know which auction is right for my lot?

My lot has been approved for auction. When will it be scheduled for auction?

What do the different lot statuses mean?

When is the next auction held?

How are objects ranked and sorted on Catawiki?

What does the condition mean?

General Guidelines and Information

What should I include in the description?

What happens if a vehicle is sold, but doesn’t match the description?

Who is responsible for the description after the approval of an expert?

Which documents do I have to provide in order to help the buyer with registration?

What happens when a vehicle needs to be returned?

Transport Options